PRIVACY POLICY

Last Updated: September 2026

Welcome to Dilbaro. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through dilbaro.co.in.

By using our website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

When you visit our website or place an order, we may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

Order Information

• Products purchased

• Order details

• Transaction and payment status

Website Usage Information

We may automatically collect certain information when you visit our website, including:

• IP address

• Browser type

• Device information

• Pages visited

• Website activity and usage data

This information may be collected through cookies, analytics tools and similar technologies.

2. HOW WE USE YOUR INFORMATION

We may use your information to:

• Process and fulfil your orders

• Arrange shipping and delivery

• Communicate regarding your order

• Respond to customer enquiries and support requests

• Send important updates regarding our services

• Improve our website, products and customer experience

• Prevent fraudulent or unauthorized transactions

• Comply with applicable legal obligations

Where permitted and based on your preferences, we may also use your contact information to share updates, offers or promotional communications from Dilbaro.

3. PAYMENT INFORMATION

Payments on our website may be processed through authorized third-party payment service providers.

Dilbaro does not intentionally collect or store complete sensitive card or banking details required for payment processing.

Your payment information may be handled according to the privacy policies and security practices of the respective payment service provider.

4. COOKIES

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may help us:

• Remember your preferences

• Improve website functionality

• Understand website traffic and usage

• Improve our products and services

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. SHARING OF INFORMATION

We do not sell your personal information.

We may share necessary information with trusted third-party service providers only when required for operating our business and providing our services, including:

• Payment service providers

• Shipping and delivery partners

• Website hosting and technology providers

• Analytics and marketing service providers

• Government or legal authorities when required by law

These service providers may receive only the information necessary to perform their services.

6. DATA SECURITY

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse or disclosure.

However, no method of transmitting or storing information electronically is completely secure. While we take reasonable precautions, we cannot guarantee absolute security of your information.

7. DATA RETENTION

We retain personal and order-related information for as long as reasonably necessary to:

• Process and fulfil orders

• Provide customer support

• Meet legal, tax and accounting obligations

• Resolve disputes

• Maintain business records

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services or contain links to third-party websites.

Dilbaro is not responsible for the privacy practices, content or policies of third-party websites or services. We encourage you to review their respective privacy policies.

9. YOUR RIGHTS AND CHOICES

Depending on applicable law, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing is based on consent

• Opt out of promotional communications

To make a request regarding your personal information, please contact us using the details provided below.

10. CHILDREN'S PRIVACY

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can take appropriate action.

11. CHANGES TO THIS PRIVACY POLICY

Dilbaro may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Last Updated date. We encourage you to review this Privacy Policy periodically.

12. CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us:

DILBARO
Website: dilbaro.co.in
Email: contact@dilbaro.co.in
WhatsApp: +91 7420950823
Location: Bandipora, Jammu & Kashmir, India